Learn more
Up

Legal Texts

Legal Texts

The following documents are at your disposal.

If you have any doubts or you wish to receive more information, remember that you can contact our Customer Service at +34 900 176 076, customerservice@informa.es, our Online Chat or via our contact page.


Legal notice

In compliance with the duty of information in article 10 of the Law 34/2002, dated 11 July, about Electronic Commerce and Information Society Services, the following data are stated below:

This website is property of:

Registered Name: INFORMA D&B, S.A.U. (S.M.E.), hereinafter INFORMA.

NIF: A80192727.

Business address: Avenida de Europa 19, 28108 Alcobendas (Madrid), España. 

Telephone: +34 900 176 076.

Registered in the Mercantile Register of Madrid, Volume 15.463, Folio 196, Section 8, Sheet M-39383.

E-mail: customerservice@informa.es.


Conditions of use

The access to the web page of INFORMA D&B S.A. (S.M.E.) (hereinafter the COMPANY) implies the acceptance of the following conditions:

1. Conditions.

The access and navigation in this site means the knowledge and acceptance of the legal warnings, use terms and conditions contained therein. The mere access does not imply the establishment of any business relationship between the COMPANY and the user.

The contents and services on this website are directed solely to those persons who have no judicial or legal restriction to access them.

These terms and conditions and/or those of the different products and services may be modified by the COMPANY when considered appropriate. However, they would be adequately notified and would be valid from their publication on the web.

2. Services.

The COMPANY offers through its websites products and services to its users that are subject to the terms and conditions of the current web and to those applied to any of the products and services that you should know and accept, but in no case, and except indicated otherwise would they exempt from the fulfilling of the current conditions.

3. Contents.

The contents offered through the web are either property of THE COMPANY or it is authorised for its distribution, and they are updated. THE COMPANY will make the greatest efforts to prevent content errors.

The COMPANY is not responsible for errors in the contents supplied by third parties that may appear on its WEB. The COMPANY also reserves the right to modify the contents of the site at any time.

The COMPANY is not responsible for information exchanges between users or through this website. Responsibility for the statements made by users is exclusive of those who express them. Any communication or transmission of content that infringes rights of third parties whose content is threatening, obscene, defamatory, pornographic, racist, or that violates the dignity or rights under the current legislation or any conduct encourages or constitutes a criminal offence are prohibited.

It is also prohibited to include and communicate content which is false or inaccurate and lead or is likely to mislead other users or staff of the COMPANY, in particular the contents that are protected by any rights of intellectual property belonging to third parties who do not have the authorization of the rights, or discredit the reputation of the COMPANY, be considered as a case of illicit, deceitful or unfair and/or include viruses or any other electronic elements that can damage or impede the operation of the website, network, computer equipment of The COMPANY or third parties and/or access to the portal of other users.

THE COMPANY reserves the right to prohibit access to this website to any user who performs any of the conducts referred to in the preceding paragraph.

The COMPANY may directly or indirectly offer links to other websites for informational purposes only, which in no case are an invitation to purchase products or services offered in the destination website. If the COMPANY has effective knowledge that the activity or information from these links is illicit, criminal or could damage third-party property or rights liable for compensation, it shall act with due diligence to remove or disable the link as soon as possible.

4. Liability Limitation.

THE COMPANY is not responsible for any bad use that could be made out of its website, nor of viruses or other elements that may exist and cause damage to computer systems, electronic documents or users’ files from its website or third-party websites.

THE COMPANY is not responsible or liable for the content of websites linked by it nor of the products and services offered in those websites.

5. Industrial and Intellectual property.

This website and its content (text, sounds, brands, software and others) are the property of the COMPANY and are protected by the current legislation on intellectual property. Web access does not mean the acquisition of any rights therein by the user; any modification, copy, commercialisation, reproduction, download, transmission or distribution are expressly prohibited.

The user would only make a private use of downloaded contents.

The brands or distinctive signs that appear on the site are owned by the COMPANY or third parties and its use is expressly prohibited for any purpose.

6. Navigation and Security.

Browsing through the pages of our websites can be done in a completely anonymous way and our web servers only keep a series of free access public data for strictly statistical purposes. These data are the domain name or IP address of the internet service provider with which the user enters the website, the access date and time and the Internet address from which the hyperlink to our website departed.

Cookies: sometimes it is possible that the company uses a technology called |cookies| so as to provide a series of contents and/or services in a customised way. A |cookie| is a tiny data element that a website can send to the user's browser. On the other hand, this element may be stored on the hard disk of the user's computer to be recognized when the user returns to the same website. In any case, the users can always specify on its browser preferences if they want to receive a notice before accepting any |cookies|. The data that would be stored in each cookie are date and time of the last time the user visited our website, contents design chosen by the user on its first visit and the security elements involved in access control to restricted areas.

We do as well inform you that THE COMPANY will make all the efforts to guarantee navigation through its web page and it notifies that it has been designed to support the Microsoft Internet Explorer 10.X browser and holds no responsibility for the prejudices that may be suffered by the users for the use of different browser versions than the ones for which this web was designed.

7. Legislation and Jurisdiction.

These General Terms and Conditions are subject to Spanish laws. Both parties subject themselves, at their own choice, with express revocation of any other forum that could correspond, to the courts of the residence of the user for conflicts resolution.


Privacy policy for clients and potential clients

(25/05/2021)

A. Introduction

INFORMA is the national leader in business, financial, sectorial and marketing information supply thanks to its registered trademarks Informa, eInforma and DBK. Since its creation in 1992, INFORMA collects information to offer products and services that help its customers make the most informed decisions.

Below you will find information about how INFORMA processes your personal data. 

B. Who is responsible for the processing of your personal data?

INFORMA D&B, S.A.U. (S.M.E.), with NIF A80192727 and registered address in Avenida de Europa 19, 28108 Alcobendas (Madrid), España.

INFORMA is registered in the Mercantile Register of Madrid Volume 15.463, Folio, 196, section 8, sheet M-39383.

Contact data:

Brand name E-Mail Telephone
Informa customerservice@informa.es +34 900 176 076
eInforma clientes@einforma.com +34 900 10 30 20

You can also contact INFORMA's Data Protection Officer by e-mail : dpo@informa.es

C. What kind of personal data does INFORMA process and where does the data come from?

a. Data directly provided by the data subject or by another person working in the same company:

In this case, information can be collected (i) through business cards, (ii) when filling in a form in INFORMA's website or (iii) when providing necessary information for INFORMA to provide services.

The personal data processed in each case are as follows:

  • In order to attend to your requests, sign you up in newsletters (or other forms in INFORMA's websites) or access INFORMA's database: name and surname, corporate e-mail, corporate telephone number and NIF. Likewise, in certain website forms, INFORMA turns to a third party that produces proof of the user's consent. In those cases, INFORMA collects your digital footprint (set of data extracted from the user device that unequivocally identify that device) with the sole purpose of producing that proof.
  • In order to provide services to customers, they are required to provide the following data:
  • - If the customer is a legal person, the name and surname of a contact person, their position in the company, corporate e-mail and corporate contact telephone number.

    - If the customer is an individual businessman, they will have to additionally provide their NIF, mailing address and bank data.

b. Data automatically collected through cookies:

INFORMA also collects the user's navigation data automatically when they access INFORMA's platform, social network accounts, e-mails or SMS through cookies or data recovery and storage devices.

In those cases, the information collected refers to context data such as the browser version, IP address, e-mail opening times, viewed websites or sections of the visited platform or the device used to go online.

You can consult our Cookies policy for additional information on this data processing or access the Consent Management Dashboard that allows you to manage cookies on our WEBSITE.

c. Data obtained from social networks:

INFORMA has access to the social profiles of the people or entities that follow their accounts on social networks, so it has access to the available information according to the privacy level established by the user. For example, if you do not disclose your e-mail address to other contacts, INFORMA will not see it either.

INFORMA just interacts with their followers by publishing news about their activity and by answering messages or mentions.

If you want to control the information that INFORMA automatically obtains from social networks, you can do so in your profile in each of the social networks in which you have an account. You just have to login and select from your profile which information you want to reveal and who is allowed to access to it.

d. Data obtained from public sources:

Such as contact data of private or public institutions' representatives.

INFORMA does not collect data labelled by the General Data Protection Regulation (GDPR) as especially sensitive, like race or ethnic origin, politic opinions, religious or philosophical beliefs, participation in unions, health, sexual activity or orientation, biometric or genetic data.

It is the data subject's responsibility to ensure that the data provided are true, exact, complete and updated, and only they will be responsible of any direct or indirect damages or losses that may occur as a consequence of the breach of this obligation.

If a user provides data from a third party, the user must inform said third party about the conditions of this Privacy Policy and obtain their authorisation to provide their data to INFORMA. 


D. Why does INFORMA process your personal data and for what purpose?
 

Personal data are exclusively collected for the purposes mentioned in this Privacy Policy, based on the following legal foundations:

I. Execution of the service contract between with INFORMA or application of pre-contractual measures:

a. To activate the subscription of a user registered in the website, it is necessary to verify their identity.

b. Render the requested service, perform its billing and collection, and manage, maintain and control the contractual relationship with the customers, as well as solving any doubts that may arise.

The personal data requested for these purposes are the ones needed to process your request or to formalise and manage the agreement to provide services, and therefore, it is compulsory to provide them because otherwise INFORMA will not be able to properly deal with your request or doubts, activate your subscription, formalise the contractual relation or properly provide or manage the mentioned service.   

II. INFORMA's legitimate interests:

a. For customers, INFORMA may perform actions or commercial and/or advertising communications, by any means, including electronic or equivalent communications, related to similar products or services to those contracted, according to article 21 of Law 34/2002, dated 11 July, on information society services and electronic commerce (LSSI).

In addition, INFORMA may also contact the legal entity, through a contact person, for the sole purpose of updating the information about the aforementioned legal entity contained in its commercial, financial and marketing information database.

b. INFORMA may process contact details on individuals rendering services on a legal person (for professional contact purposes) and on individual businessmen (always referred as such). Only the necessary data to locate them would be processed.

c.  INFORMA, as owner and administrator of the EmpresaActual blog, can process the data provided by you through the blog uniquely for the proper management of the publications and/or comments made on it.

You can oppose this processing based on the legitimate interest of INFORMA, following the indications contained in section G, "Data Subjects Rights", of this Privacy Policy. Notwithstanding, if you wish to object to receiving commercial communications by e-mail, remember that you can always do so by selecting unsubscribe at the bottom of any INFORMA's electronic communications.

III. Consent:

a. To send information and advertising about INFORMA's products and services, by any means, even by electronic or equivalent communications.

b. To receive information and advertising about products and services of other companies of the CESCE group or third parties, by any means, even by electronic or equivalent communications.

c.  To transfer your data to third parties, according to the conditions presented in the section named Who does INFORMA share that information with.

Consent given by proxies or authorised persons for the aforementioned purposes will be considered given both on their own behalf and on behalf of the legal entity they represent, according to article 21 of the law on information society services and electronic commerce (LSSI).

If you do not authorise the processing of your personal data for the purposes previously mentioned, it will not affect the maintenance or compliance of the contractual relation that you may have with INFORMA.

IV. Compliance with a legal obligation:

Assist data subjects in the exercise of their rights in virtue of articles 15 to 22 of the General Data Protection Regulation and process the request received according to what is established in the General Data Protection Regulation, the Organic Law 3/2018, dated 5 December, on Personal Data Protection and Digital Rights as well as any other applicable legislation in data protection.

E. Who does INFORMA share that information with?

INFORMA shares your information with:

  • Service suppliers hired by INFORMA (in charge of the processing). For example, hosting services or legal consulting. INFORMA requires by contract all its data processors to only use provided personal data for the purpose foreseen in the contract, apply certain security measures and return or destroy said personal data upon its termination.
  • Service suppliers hired by INFORMA (in charge of the processing) located outside the European Economic Area, which involve International Data Transfers (IDT). In these cases, INFORMA requires those addressees to comply with the measures designed to protect personal data based on mechanisms approved by the EU that allow such transfers.
  • On another note, INFORMA will only reveal your personal data to third parties in the following cases.

    - If it is the company where you work. In that case, INFORMA will communicate the data provided along with the use you make of the services or products of INFORMA, in order to enable the management and maintenance of the contractual relation between the company and INFORMA, as well as to prevent fraud.

    - If you let INFORMA know you are interested in contracting credit insurances or other risk management products offered by INFORMA's parent company, COMPAÑÍA ESPAÑOLA DE SEGUROS DE CRÉDITO A LA EXPORTACIÓN, S.A. CÍA DE SEGUROS Y REASEGUROS (SME), hereinafter CESCE. Only in that case will your data be communicated to CESCE, the insurance company of which INFORMA is an exclusive insurance agent.

    - If you let INFORMA know you are interested in contracting our partners' products or services. Only in that case will your data be communicated, in order to provide that service or product.

    - If they are legally requested by the Tax Agency, judges or courts, etc.

F. Data conservation

Personal data provided through contact forms will be stored by INFORMA for a maximum period of 6 months, unless you express your desire to receive commercial communications, in which case they will be stored as long as you do not object or withdraw your consent.

If you are a customer of INFORMA, your personal data will be stored for as long as the contractual relation remains valid. If you work for a legal person that is a customer of INFORMA, INFORMA will store your personal data until the said legal person requests your deregistration and, in any case, while the contractual relation between INFORMA and the company where you work is valid. In both cases, once the contract is terminated, INFORMA will keep your personal data blocked during the legal prescription terms (6 years according to the Commercial Code regulations). After this period has elapsed, your data will be destroyed.

G. Rights of the data subjects

You have the right to request a confirmation on whether INFORMA is processing your personal data and, if so, to access that data. You also have the right to request your personal data's portability.

If any of your personal data are inaccurate or incomplete, you must request their correction.

You have the right to oppose the processing of your data and/or to request their elimination.

You may request the limitation on the processing of your data in the following cases:

 - While the contesting of your data's accuracy is being checked.

 - If the processing were illicit, but you are opposed to the elimination of your data.

 - When INFORMA does not need your data, but you need them for the exercise or the defence of claims.

When you have opposed the processing of your data for the compliance of a public interest mission or for the satisfaction of a legitimate interest, while we verify if the legitimate reasons for the processing prevail.

Furthermore, you can withdraw your consent at any time.

INFORMA may request additional information necessary to confirm your identity if it has reasonable identification doubts, and to identify the company to which your data are linked, if applicable, to properly exercise your rights. Please find below the communication channels at your disposal:

 - Letter: INFORMA D&B S.A.U. (S.M.E.), Avenida de Europa 19, 28108 Alcobendas (Madrid), España. Attn. Data Protection.

 -  E-mail: customerservice@informa.es or clientes@einforma.com, typing in “Data Protection” in the subject line.

If you think INFORMA has not processed your personal data in accordance with the applicable data protection regulations, among others, you can contact the Data Protection Officer at dpo@informa.es – Subject: Data Protection Claim.

Additionally, you can obtain more information about your rights whenever you deem it appropriate by addressing the Spanish Data Protection Agency, located in calle Jorge Juan, 6, 28001, Madrid (www.aepd.es), before which you will be able to file a claim.

H. Privacy policy update

INFORMA constantly strives to improve their services, processes and the data subjects' rights protection. That is the reason why this privacy policy will be periodically updated. We advise you to check it regularly.


Privacy Policy for Sole Proprietorships in the Database

(25/06/2025)

A. Introduction

INFORMA is a national leader in the supply of business, financial, sectoral, and marketing information. Since its inception in 1992, INFORMA has collected business information to provide products and services that enable our customers to make the most informed decisions.

According to the General Data Protection Regulation (GDPR), when it comes to data regarding sole proprietorships and freelancers, we are dealing with “personal data”, even if they belong to their professional sphere, because they are related to natural persons (hereinafter, the Data Subjects).

For this reason, we inform the data subjects about the processing of their professional personal data through the information included in this Privacy Policy, which is published on our website.

B. Who is responsible for the processing of your personal data?

INFORMA D&B, S.A.U. (SME), with NIF A80192727 and registered address in Avenida de Europa 19, 28108 Alcobendas (Madrid), España, hereinafter, INFORMA.

INFORMA is registered in the Mercantile Register of Madrid, volume 15,463, folio 196, section 8, sheet M-39383. Email: customerservice@informa.es. Telephone: +34 900 176 076 Data Protection Officer (DPO): protecciondedatos@informa.es

C. What kind of information do we collect?

At INFORMA, we process the information of individuals in their role as sole proprietors. That is why our products may contain identification data of sole proprietorships, which will always be related to their professional or business activity. This information may include:

-               Identification Data: first and last names, Fiscal Identification Number, and DUNS Number (international identifier assigned by D&B).

-               Contact Details: business address, and it may also include telephone and/or fax number, email address, domain name, trademark, or registered trade name.

-               Professional Data: activity, and it may also include the activity start date or the number of employees.

-               Information from public sources, only if it is of a professional nature:

o   Insolvency-related

o   About public tenders

o   Obtained through the media

-               Other business-related details provided by the data subject (export activity, number of employees, sales, etc.)

INFORMA does not collect data labelled by the GDPR as especially sensitive, such as race or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health, sexual activity, or orientation, biometric or genetic data.

D. What is the purpose of processing your personal data? And what is the legal basis behind it?

Personal professional data are exclusively collected for the purposes mentioned in this Privacy Policy, based on the following legal foundations:

i. Express Consent:

-             To be listed as a sole proprietorship or freelancer in INFORMA’s database, which can be consulted by your customers and accessed by our distributors and partners.

All data subjects who request to be included in INFORMA's database guarantee that their data is accurate and that they will keep it up to date. Therefore, if the data subject deregisters as a sole proprietorship due to cessation of activity, they must immediately notify INFORMA to stop processing their data.

-             To receive marketing communications from third parties that may be relevant to their professional activity.

ii. INFORMA's legitimate interests:

-               Supply and market additional information (such as your DUNS number and data from publicly available sources, as detailed in the following section), other than the information you have provided to us directly, to support any commercial transaction with other commercial entities.

-               Calculate your scoring[1] as a sole proprietorship or freelancer listed in our database, to predict the risk of ceasing your professional activity.

To do so, INFORMA uses statistical information relating to their business activity, such as sector of activity, province, time in business, number of employees, or declarations of insolvency. Data such as the number of employees or time in business will be assessed positively, while information on insolvency proceedings will be viewed negatively.

We guide our clients so that they know how to interpret and use our scores, which are just one piece of information to consider in their decision-making process. We do not make decisions about sole proprietorships; we do not have blocklists, and we do not advise our clients whether to trade with a sole proprietorship.

For data processing based on legitimate interest, INFORMA has conducted a balancing test and has concluded that its interest prevails over the rights and freedoms of the data subject.

Informa's legitimate interest is to promote, guarantee, and strengthen transparency and legal certainty in commercial transactions, reinforcing the right to information of all parties involved in decision-making, as well as to establish relationships of any kind with sole proprietorships strictly within their business sphere.

You may request further information about this balancing test or exercise your right to object to this processing by contacting the DPO at the address specified at the end of clause B.

E. Where does the information we obtain come from?

From the beginning, INFORMA’s database has been fed with multiple public and private information sources.

The data currently mainly comes from the data subjects, which happens i) when the sole proprietorship requests to be registered in INFORMA's database, ii) when the data subject collates and validates their data that INFORMA has processed, or iii) when the data subject provides information in a telephone survey. Additionally, the original information about sole proprietorships may also be found in the Official Gazette of the Mercantile Register (BORME).

INFORMA may also enrich the information about sole proprietorships included in its database with information available from other publicly available sources, such as the Public Insolvency Proceedings Register, tender databases, press articles, or websites. Information always applies to the professional sphere of the sole proprietorship.

INFORMA, in addition to requesting sole proprietorships whose data is in its database to ensure accuracy and update it, periodically reviews publicly available sources that may contain professional information about sole proprietorships, so that the information reflects their current situation. This ensures that our clients have access to current and accurate information that they can consider in their decision-making process.

F. Who do we share this information with?

We share the business information in our database (which may contain personal data) with:

1. Clients - with whom we have reached an agreement for them to buy or access our business, financial, sectoral, and marketing information. We always point out that professional information must be processed exclusively within the professional sphere of the data subject.

2. Distributors - we share information with authorised sellers and third-party companies for marketing purposes.

3. Worldwide Network Partners - independent suppliers of business information worldwide, with whom we have commercial agreements to offer the best service coverage to our customers and achieve a leading position internationally within the business information supply sector - or Bureau van Dick (Moody’s).

4. Services suppliers - such as auditors, consultants, or advisors. We contractually require that they use the personal data to which they have access only for the intended purpose and that, upon termination of the contract, they return or destroy it.

5. We may also disclose personal data if:

·               INFORMA must comply with any legal obligation or is required to do so by a court, administrative authority, or government agency. If the requirement originates from outside the EU, an international agreement must be in force (such as a mutual legal assistance treaty) to comply with it.

·               It is necessary or appropriate to protect our website, business operations, or legal rights, or if INFORMA is engaged in a merger or acquisition. (If INFORMA is acquired by a third party or sold in part or in whole, the stored information will be considered as an asset that can be transferred)

G. International Data Transfers

We inform you that INFORMA can transfer personal data to addressees outside of the European Economic Area. In such cases, the entity requires those addressees to comply with measures designed to protect personal data. To do so, it relies on adequacy decisions by the European Commission, appropriate safeguards, or other mechanisms approved by the EU, which enable these transfers.

You can find information about transfer cases in the previous section. You can also obtain further information on this subject by contacting the DPO at the address stated at the end of clause B.

H. Data Retention

INFORMA will retain your data for the periods indicated below:

·       Data processed based on your consent will be retained until you revoke your consent or INFORMA learns from other sources that you have deregistered as a sole proprietorship due to the cessation of your professional activity.

·       Data processed based on INFORMA's legitimate interest will be retained for as long as necessary to meet the purposes for which it was collected and, at least, for as long as that legitimate interest persists, until you exercise your right to object or until you deregister from our database.

Once the aforementioned periods have elapsed, the data will be kept blocked, preventing the processing, except for the disclosure to judges and courts, the Public Prosecutor's Office, or the competent Public Administrations, particularly the data protection authorities, due to possible liabilities arising from the processing and only for the limitation period thereof.

I. Rights of the Data Subject

You have the right to request confirmation of whether we are processing your personal data and, if so, to access this data or request its portability.

If any of your personal data is inaccurate, you have the right to request its rectification. It is crucial to us that your information is accurate and up-to-date.

You may revoke your consent at any time.

You have the right to object to the processing of your data and/or to request the elimination of your data or the limitation of the processing. When replying to your request, we commit to ensure that your interests, fundamental rights, and freedoms are considered and weighed against our legitimate interests. We will also assess whether your data is still necessary in relation to the purpose for which it is processed.

To adequately protect your rights, INFORMA may request additional information necessary to confirm your identity in the event of reasonable doubt.

Please find the available communication channels below:

-               Mail: INFORMA D&B S.A.U. (SME), Avenida de Europa, 19, 28108, Alcobendas, Madrid, España. Attn: “Data Protection”

-               Email: customerservice@informa.es, specifying “Data Protection” in the subject

If you think INFORMA has not processed your personal data in compliance with applicable data protection regulations, among other issues, you can contact the DPO at dpo@informa.es – Subject: Data Protection Claim. You can obtain further information about your rights whenever you deem it appropriate by addressing the Spanish Data Protection Agency, located in Calle Jorge Juan, 6, 28001, Madrid (www.aepd.es), before which you will be able to file a claim.

 

J. Privacy Policy Update

We continually strive to enhance our services, processes, and data protection measures to ensure the rights of data subjects are protected. That is why we will periodically update this privacy policy.

Our INFORMA team wants to thank you for reading this privacy policy.



[1] With regard to the development of a "scoring" system that would allow for predicting the risk of a sole proprietorship ceasing their business activity, the data processing carried out by INFORMA cannot be classified as "profiling," nor as decision-making based on profiling or decision-making based solely on automated processing, in accordance with the GDPR.

This is firstly because the information is exclusively statistical and related to the business activity of the data subjects, such as the sector of activity, province, length of service, number of employees under their responsibility, or declarations of insolvency, meaning that two sole proprietorships that are in the same line of business, in the same province, and who have been active for the same amount of time, would receive the same appraisal, since no personal aspects of these individuals are evaluated.

Therefore, two of the elements required by the Article 29 Working Party in its Guidelines on automated individual decision-making and profiling for the purposes of the GDPR, adopted on October 3, 2017, would not be met to consider that profiling is carried out, since the profiling would not be carried out considering personal data nor would it be carried out with the aim of evaluating the personal aspects of an individual.

Furthermore, even if it is not considered “profiling” as defined in the GDPR and in the aforementioned Article 29 Working Party Guidelines, any data subject may challenge and request a review of the credit risk appraisal assigned by INFORMA based on information from public sources used in the sector and request a review.

The processing conducted by INFORMA will be based exclusively on information relating to the business activity of the data subjects, and the failure risk prediction will concern the cessation of business activity, not individuals as such.



Privacy policy - Suppliers

A. Data controller: INFORMA D&B S.A.U. (S.M.E.), with NIF A80192727 and registered address in Avenida de la Industria, 32, 28108 ALCOBENDAS (Madrid), Data Protection Officer’s email address: protecciondedatos@informa.es

B. Purpose of the processing: manage the rendering of the service in its administrative, accounting, and fiscal aspects. 

C. Legitimate interest:

·       The legal basis of the administrative aspect is the art. 6.1.f) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, (hereinafter, GDPR) The legitimate interest pursued is the supply of the product or service rendered by the supplier.

·       The legal basis of the accounting aspect is the compliance of a legal obligation established in the Royal Decree, dated 22 August 1885, by which the Commercial Code is published.

·       The legal basis of the fiscal aspect is the compliance of a legal obligation established according to Law 58/2003, dated 17 December, General Tax Act. 

D. Storage period: The data will be stored during the term of the service rendered by the SUPPLIER and, once it has finished, that data will be blocked for the period established in the applicable accounting or fiscal legislation, or to meet the responsibilities that may derive from the data processing. 

E. Data addressees: The data of the interested parties will not be communicated to third parties except for fulfilling with their respective legal obligations or for the service development and rendering. In this sense, communications to Public Administrations (e.g. AEAT) and bank entities (to make the deposits and payments derived from the relationship) are foreseen. 

F. Requirement to provide the data: the supplier is not obliged to provide the data, but the communication of such data is a prerequisite for the rendering of the service. 

G. Transfer of personal data to third countries: not envisaged. 

H. Automated decisions: automated decision-making is not envisaged. 

I. Subject’s rights: right of access, rectification, erasure, objection, restriction of processing and data portability. How to exercise them: data subjects may exercise their rights to data protection by writing to dpo@informa.es, specifying “Suppliers” in the subject. 

J. Right to lodge a complaint with a supervisory authority: you may file a complaint by writing to the Spanish Data Protection Agency, located in Calle Jorge Juan, 6, 28001, Madrid, or in the AEAT Electronic Administration page (www.aepd.es) www.aepd.es.



Privacy policy for individuals in the database

(25/06/2025)

A.             Introduction

INFORMA is a national leader in the supply of business, financial, sectoral and marketing information. Since its inception in 1992, INFORMA has collected business information to provide products and services that enable our customers to make the most informed decisions.

Part of that information may be classified as personal data under the General Data Protection Regulation (GDPR), as it relates to individuals associated with legal entities in their roles as administrators, directors, shareholders, etc. (hereinafter referred to as the Data Subjects).

For this reason, we inform data subjects about the processing of their professional personal data in accordance with Article 14 of the General Data Protection Regulation, as outlined in this Privacy Policy, which is published on our website.

 

B.             Who is responsible for the processing of your personal data?

INFORMA D&B, S.A.U. (SME), with NIF A80192727 and registered address in Avenida de Europa 19, 28108 Alcobendas (Madrid), España, hereinafter, INFORMA.

INFORMA is registered in the Mercantile Register of Madrid, volume 15,463, folio 196, section 8, sheet M-39383. Email: customerservice@informa.es. Telephone: +34 900 176 076 Data Protection Officer: dpo@informa.es

 

C.             What kind of information do we collect?

At INFORMA, we process information about individuals when linked to a company. That is why our products may contain identification data of administrators, directors or shareholders, which will always be related to their professional activity. This information may include:

·       Contact details of individuals at companies (first name, last name, and job title)

·       Information on company management: beneficial owner, shareholders (in both cases: name, surname, percentage of participation in the company), administrators, representatives, members of the board and directors (position, name and surname)

·       Identification and contact details of bankruptcy receivers.

·       Company contact information, provided by the company: an email address (generic or not) or a contact telephone number (landline or mobile).

INFORMA does not collect data labelled by the GDPR as especially sensitive, such as race or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health, sexual activity or orientation, biometric or genetic data.

 

D.             What is the purpose of processing your personal data? And what is the legal foundation behind it?

Personal data will be exclusively collected for the purposes mentioned in this Privacy Policy, based on the following legal foundations:

i.               Legitimate interests of INFORMA and its customers:

Allow companies to engage in business relationships, manage their financial risks, protect themselves against fraud, identify the companies with which they trade, comply with legal and compliance obligations, and, in general, gain a better understanding of companies, sectors, and markets. We also share our commercial contact information with authorized sellers or organizations for marketing and information management purposes.

In this sense, it is essential to consider that commercial legislation imposes an advertising duty to ensure legal security in commercial transactions.

That is why INFORMA’s legitimate interest is based on the supply of business information, which effectively helps maintain the legal certainty referred to in the commercial regulation.

ii.             Express Consent:

For those cases in which the data subject requests the inclusion of information about their professional activity in our database.

 

E.             Where does the information we obtain come from?

From the beginning, INFORMA's database has been fed by multiple public and private information sources, such as the Official Gazette of the Mercantile Register, Official Filed Accounts, BOE (Official State Gazette), Official Gazettes of Provincial and Autonomous Regions, edict notice boards, supervisory or regulatory bodies (such as the National Securities Market Commission or the Bank of Spain), national and regional press, ad hoc investigations, a variety of publications, information suppliers or partners of Dun & Bradstreet's Worldwide Network, or at the data subject’s request.

 

F.             Who do we share this information with?

We share the business information in our database (which may contain personal data) with:

1.     Clients - with whom we have reached an agreement for them to buy or access our business, financial, sectoral and marketing information. We always emphasize that professional information must be processed at a professional level.

2.     Distributors - we share information with authorized sellers and third-party companies for marketing and data processing purposes.

3.     Worldwide Network or Bureau van Dick’s Partners - independent suppliers of business information worldwide, with whom we have commercial agreements to offer the best service coverage to our customers and, at the same time, achieve a leading position internationally in the business information supply sector.

4.     Service suppliers - such as auditors and advisors. We contractually require that they use the personal data to which they have access only for the intended purpose and that, upon termination of the contract, they return or destroy it.

5.     We may also disclose personal data if:

·       INFORMA must comply with any legal obligation or is required to do so by a court, administrative authority, or government agency. If the requirement originates from outside the EU, an international agreement must be in force (such as a mutual legal assistance treaty) to comply with it.

·       It is necessary or appropriate to protect our website, business operations, or legal rights, or if INFORMA is engaged in a merger or acquisition. (If INFORMA is acquired by a third party or sold in part or in whole, the stored information will be considered as an asset that can be transferred)

 

G.             International Data Transfers

We inform you that INFORMA can transfer personal data to addressees outside of the European Economic Area. In such cases, the entity requires those addressees to comply with measures designed to protect personal data. To do so, it relies on adequacy decisions by the European Commission, appropriate safeguards, or other mechanisms approved by the EU, which enable these transfers.

You can find information about transfer cases in the previous section. You can obtain further information on this subject by contacting the Data Protection Officer ("DPO") at the address stated at the end of clause B.

 

H.             Data Retention

INFORMA will retain your data for the periods indicated below:

•               Data processed based on INFORMA's legitimate interest will be retained for as long as necessary to meet the purposes for which it was collected and, at least, for as long as that legitimate interest persists, until you exercise your right to object or until you deregister from our database.

•               Data processed based on your consent will be retained until you revoke your consent or INFORMA learns from other sources that you have ceased your professional activities.

Once the aforementioned periods have elapsed, the data will be kept blocked, preventing the processing, except for the disclosure to judges and courts, the Public Prosecutor's Office, or the competent Public Administrations, particularly the data protection authorities, due to possible liabilities arising from the processing and only for the limitation period thereof.

 

I.               Rights of the Data Subjects

You have the right to request confirmation on whether we are processing your personal data and, if so, to access this data or request its portability.

If any of your personal data is inaccurate, you have the right to request its rectification. It is crucial to us that your information is accurate and up-to-date.

You have the right to object to the processing of your data and/or to request the elimination of your data or the limitation of the processing. When replying to your request, we commit to ensuring that your interests, fundamental rights, and freedoms are considered and weighed against our legitimate interests. We will also assess whether your data is still necessary in relation to the purpose for which it is processed.

We will always consider your objection to the transfer of your contact data to third parties for direct marketing purposes. In accordance with the legislation in force, you also have the right not to be subject to a decision based solely on automated processing, including profile elaboration.

You may revoke your consent at any time. However, please note that after processing your revocation, we may continue to process your data when necessary to comply with our legal obligations or to execute the contract you have with us.

To adequately protect your rights, INFORMA may request additional information necessary to confirm your identity in the event of reasonable doubt, and to identify the company (or companies) to which your data are linked, if applicable. Please find the available communication channels below:

·       Mail: INFORMA D&B S.A.U. (SME), Avenida de Europa, 19, 28108, Alcobendas, Madrid, España. Attn. “Data Protection”

·       email: customerservice@informa.es specifying “Data Protection” in the subject

If you think INFORMA has not processed your personal data in compliance with applicable data protection regulations, among other issues, you can contact the Data Protection Officer at dpo@informa.es – Subject: Data Protection Claim.

You can obtain further information about your rights whenever you deem it appropriate by addressing the Spanish Data Protection Agency, located in Calle Jorge Juan, 6, 28001, Madrid (www.agpd.es), before which you will be able to file a claim.

 

J.               Privacy Policy Update

We continually strive to enhance our services, processes, and data protection measures to ensure the rights of data subjects are protected. That is why we will periodically update this privacy policy.

Our INFORMA team wants to thank you for reading this privacy policy.


Security policy

Within a a new technological environment in which the information technology and the communications converge to ease a new business productivity paradigm INFORMA D&B embeds a strong commitment with the rendering of a competitive information service as well as on the creation of quality marketing, financial and economic databases on businesses and sole proprietorships in which good security practices are essential to fulfil confidentiality, integrity, availability and legality of all the information managed..

As a consequence, INFORMA D&B has defined the following guidelines to take into account within the framework of the application of the Information Security Management System (ISMS):

  • Confidenciality: Information handled by INFORMA D&B would be exclusively known by authorised persons, providing identification at the moment and means provided.
  • Integrity: Information handled by INFORMA D&B would be complete, exact and valid.
  • Availability: Information handled by INFORMA D&B would be accessible and used by authorised users at any moment being it guaranteed its continuity before any contingency.
  • Legality: INFORMA D&B would guarantee the compliance of the applicable legislation. And specifically the current regulations on personal data processing.

With this policy, the General Management assumes the responsibility of supporting and promoting the necessary control, organizational and organizational measures so as to fulfil the security guidelines.


Cookies Policy

The website https://www.informa.es/ (hereinafter, “Website”) is owned by INFORMA D&B, S.A.U. (S.M.E.) (hereinafter, “Owner”). In compliance with the duty of information in article 22 (2) of Law 34/2002, dated July 11, on Electronic Commerce and Information Society Services, this cookies policy is aimed at informing users clearly and accurately about the cookies used by this Website.

1. What are cookies?

Cookies and similar technologies (e.g., local shared objects, flash cookies or pixels) are small-size files sent by web servers to your device to store and retrieve information about their visitors and offer a proper functioning of the Website. These technologies enable the web server to retrieve some user data, such as their website display preferences on that server (e.g., country, language, etc.), name and password, products of their interest, etc., to improve the services offered and provide a better browsing experience to the user.

Depending on their owner, there are two types of cookies:

  • Own cookies: sent to the user's device from a domain managed by the Website editor and from which the service requested by the user is provided.
  • Third-party cookies: sent to the user's device from a domain that is not managed by the Website editor but by another entity that processes the data obtained through cookies.

Depending on the storage period, there are also two types of cookies:

  • Session cookies: designed to collect and store data while the user accesses the Website.
  • Persistent cookies: store data in the device and can be accessed and processed for a defined period (from a few minutes to several years) by the cookie manager.

Depending on the purpose, we have the following types of cookies:

  • Necessary: make the Website usable by enabling essential functions such as page navigation and access to secure website areas. They are considered “necessary” because the Website cannot work correctly without them.
  • Analytical allow us to monitor and analyse user behaviour on our website. This information is processed on an aggregated basis and enables statistical evaluations and calculations to be made on anonymous data. The information collected is used to measure the website's performance to improve it, and, without it, we will not know if our website is working correctly or needs to be improved.
  • Customisation: allow information to be recalled so that the user can access the service with specific characteristics that may differentiate its experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses to it, etc.
  • Advertising: Store user behaviour information obtained through continuous observation of its browsing habits, allowing us to develop a specific profile to show advertising based on it. We use third-party tools for this purpose.

2. What cookies does this Website use?

Category

Purpose 

Supplier

Name

Storage period

Destination

Necessary

Those that make the Website usable by enabling essential functions such as page navigation and access to secure website areas. They are considered “necessary” because the Website cannot work correctly without them.

Own

_session_id

3 hours

Spain

didomi_token

10 years

Spain

euconsent-v2

10 years

     Spain

SJSESSIONID

Session

Spain

wevarnishpass

Session

Spain

Analytic

They allow us to monitor and analyse user behaviour on our website. This information is processed on an aggregated basis and enables statistical evaluations and calculations to be made on anonymous data. The information collected is used to measure the website's performance to improve it, and, without it, we will not know if our website is working correctly or needs to be improved.

Google Analytics

_ga

3 hours

EEUU

_gaexp

3 months

EEUU

_gat

1 year

EEUU

_gid

1 day

EEUU

Customisation

They allow information to be recalled so that the user can access the service with certain characteristics that may differentiate its experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses to it, etc.

Facebook

_fbp

3 months

EEUU

Advertising

Store user behaviour information obtained through continuous observation of its browsing habits, allowing us to develop a specific profile to show advertising based on it. We use third-party tools for this purpose.

Google Adwords

__gads

1 year

EEUU

Google AdSense

_gcl_au

3 months

EEUU


3. Who is the data controller?

The Owner is the data controller of users’ personal data. These data will be processed in accordance with the EU Regulation 2016/679 dated 27 April 2016 (GDPR) and the Law 34/2002 dated 11 July on Electronic Commerce and Information Society Services.

The following processing information is provided:

  • Purpose of the processing: specified for each cookie in the “What cookies does this Website use?” section.
  • Legitimation of the processing: except for the necessary cookies, the processing legitimation basis is the consent granted by the interested party (art. 6.1.a) GDPR). For necessary cookies, the basis for legitimation is is the data controller's legitimate interest (6.1.f) GDPR).
  • Storage criterion or period: specified for each cookie in the “What cookies does this Website use?” section.
  • Data disclosure: data will not be disclosed to third parties, except for third-party cookies or by legal obligation.
  • International data transfers: international personal data transfers can be made to service providers. These providers can be located outside the European Economic Area. If they do not have a protection level equivalent to the European one, the Data controller will require the recipient the appropriate corresponding guarantees on data protection, such as the signing of standard contract clauses or the adherence to codes of conduct or other frameworks recognised by the European Union.

4. How can the user change the cookie settings?

Option 1: Cookie settings panel

From the cookie settings panel, the user could select the cookies that the Website will install on their device, except for the necessary cookies, which are already enabled by default because they are essential for the navigation and use of the different options or services offered.

Option 2: Modify cookies from the browser

The user can also restrict, block or delete the cookies set by the Owner or any other Website by using the browser.


Delete cookies from the device

Cookies installed on a device can be deleted by clearing the history; thus, cookies from all visited websites are removed. Please consider that this could also delete some of the information saved (e.g., login details or website preferences).

Manage the specific cookies of a website

To have more precise control of the specific cookies of each website, users can adjust their privacy and cookie settings in the browser.

Block cookies

Most modern devices can be set to prevent cookies from being installed. Please take into account that this may require the subsequent manual adjustment of certain preferences each time you visit a website. In addition, some services or features may not work correctly (e.g., login with profile)


Please keep in mind that this can be different for each browser. You can learn how to delete them at the browser’s help menu. For more information, you can access the following:

  • Google Chrome:  

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es. 

  • Mozilla Firefox: 

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrearpreferencias

  • Safari: 

https://support.apple.com/es-es/guide/safari/sfri11471/mac

  • Safari (IOS): 

https://support.apple.com/es-es/HT201265.

  •  Internet Explorer: 

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internetexplorer

  • Microsoft edge: 

https://support.microsoft.com/es-es/microsoft-edge/eliminar-las-cookies-en-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09.

  • Opera

https://help.opera.com/en/latest/web-preferences/#cookies.

5. Updates and changes in the Cookies Policy

The Owner may change this Cookies Policy to adapt it to current legal or regulatory requirements and the instructions given by control authorities. If you need additional cookies information, you can request it at: dpo@informa.es

6. Additional information on data protection

For more information on personal data processing, please access our Privacy Policy.